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  • To be eligible for a full refund (minus 2.75% service fee for credit card payments) the request must be submitted at least 5 business days prior to the start of the training.
  • Refund requests received outside of the allotted window may not be eligible for a refund. 
  • The individual requesting the refund must provide the following: Training Name, Training Start Date, Refund Request date, Total Amount Paid, and for group registrations, the Name(s) of the Individual(s) the registration fee was intended for, and Reason for Refund Request.
  • Please allow up to 14 business days for refund to reflect.